Welcome to Our Support Site

• Can I arrive late at the Lodge?
• Do I need to bring my own bedsheets?
• Do you have TV on the room?
• Do you have Wifi?
• Do you provide breakfast?

• Can I book if i am under 18?
• Can I extend my canoe trip or my stay at the lodge?
• Do I need to book in advance?
• When do I have to pay?

• How can we reach you outside business hours?
• Where can I park my car?
• Which are your business hours?

• Are there many other paddlers in the region?
• At which times are the locks open and how do I pay?
• Can I camp everywhere?
• Can I leave my backpack at the rental station?
• Can I make a fire?
• Can you recommend any routes for x-amount of days?
• Do I need a fishing license?

See all articles in Paddling & Outdoor →

• Are the 3-person canoes really suited for three people with packing?
• Can I paddle a tandem canoe by myself?
• Do the kayaks have a rudder?
• Do you recommend a canoe or kayak if we are beginners
• Do you recommend to add a canoe cart?
• How much experience do I need to have to paddle your canoes or kayaks?
• How much packing do the canoes or kayaks fit?

• Are there any hazards to be prepared for in the wilderness?
• Where can I get help in case of an accident?

• Can we set up our tent at your rental station if we arrive the night before?
• How do I best travel by bus or train to you?
• How do I get to you by car?
• Which airport should I chose to get to you?